Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-adolescent-teens-exposure-and-response-prevention.denvermentalhealthcare.com (henceforth referred to as ‘Therapy for Adolescent Teens Exposure and Response Prevention’ or ‘we’). We are dedicated to providing a safe, secure, and confidential online environment for our users while ensuring the protection of their personal information. This Privacy Policy outlines our practices regarding the collection, storage, access, and use of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its subsequent amendment, the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our website, including but not limited to, http://therapy-for-adolescent-teens-exposure-and-response-prevention.denvermentalhealthcare.com, its subdomains, and any mobile or desktop applications associated with our services. Please note that this policy does not extend to third-party websites, applications, products, or services that you access through links on our platform. Each of these external entities has its own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices for data processing when:

  1. You use our online applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide efficient service:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Transaction details for processing payments related to our services.
  • Financial Information: Financial records, if you choose to share them, for billing and financial reporting purposes.
  • Purchase Information: Data about the products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when you use our mobile applications.
  • Location Data: Information about your location, if you choose to share it, for personalized content and service delivery.
  • Feedback: Your comments, suggestions, or reviews that you provide to improve our services.
  • Social Media Information: Data from social media platforms when you interact with us on these platforms.
  • Product Information: Details about the products or services you show interest in or purchase.

We collect this data through various methods: user input forms, online interactions, browser automatons (like cookies), and third-party data providers, each governed by their respective privacy policies.

Cookies

We utilize cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as user login and account management.
  • Preference: They remember settings or preferences you’ve chosen to improve your experience.
  • Analytics: Used by analytics providers to collect aggregated data about interactions on our website for reporting and trend analysis.

You can manage non-essential cookies through our Cookie Manager. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

  • Account information is retained until your account is active and for a reasonable period after it is deactivated upon request.
  • Financial and transaction data may be stored for up to 7 years due to legal and accounting requirements.
  • Personal data related to customer support interactions is kept for 2 years after the last contact.

Upon expiration of these periods, or when you request its deletion, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to secure sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Control: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware of such collection, we will take steps to delete and anonymize any associated data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit our use of your data in specific situations.
  • Portability: You have the right to receive a copy of your personal data in a structured format.
  • Objection: You can object to processing activities based on legitimate interests or consent.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  • Filing Appeals/Complaints: You have the right to file appeals or complaints with relevant supervisory authorities if you believe we have processed your data improperly.

To exercise these rights, please contact our Privacy Team via email at contact@therapy-for-adolescent-teens-exposure-and-response-prevention.denvermentalhealthcare.com or by post at the provided address.

Changes to Policy

We reserve the right to update this privacy policy as needed to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests for data removal, or inquiries related to this privacy policy, please reach out to our Privacy Team:

  • Email: contact@therapy-for-adolescent-teens-exposure-and-response-prevention.denvermentalhealthcare.com
  • Address: [Provide Physical Address]